Irina Shklovski
Louise Barkhuus
Joseph 'Jofish' Kaye
ABSTRACT
HCI research has explored mobile technologies to support social activity and to support greater feelings of connectedness. Much of this has focused on different mobile devices, individual preferences and modes of use. Yet social activity and connectedness are about ongoing enactments of relationships across technologies. We propose the relational lens as a way to include a notion of relational tension in addition to individual preferences in the design and analysis of mobile communication technologies. We discuss three strategies people use to manage tensions in their relationships: selection, segmentation and integration. Our data show that use of social technologies can at times destabilize social relations and occasion relational tensions, forcing users to renegotiate how they enact these relationships.
- Altman, I. (1975) The environment and social behavior: Privacy, personal space, territory, crowding. Brooks/Cole, Monterey, CA.Google Scholar
- Bales, E., Li, K. & Griwsold, W. CoupleVIBE: mobile implicit communication to improve awareness for (long-distance) couples. In Proceedings of CSCW (Hangzhou, China, 2011). ACM. Google ScholarDigital Library
- Barkhuus, L. & Tashiro, J. Student socialization in the age of facebook. In Proceedings of CHI (Atlanta, Georgia, 2010). ACM. Google ScholarDigital Library
- Baxter, L. (1988) A dialectical perspective on communication strategies in relationship development. In S. Duck (Ed). Handbook of personal relationships: Theory, research, & interventions. Wiley, New York.Google Scholar
- Baxter, L. (1990) Dialectical Contradictions in Relationship Development. Journal of Social and Personal Relationships, 7, 1, 69--88.Google ScholarCross Ref
- Baxter, L. (2004) Relationships as dialogues. Personal Relationships, 11, 1, 1--22.Google ScholarCross Ref
- Baxter, L. & Widenmann, S. (1993) Revealing & Not Revealing Status of Romantic Relationships to Social Networks. Jou. of Soc. & Pers. Rels, 10, 3, 321--337.Google ScholarCross Ref
- Bazarova, N. Contents and contexts: disclosure perceptions on facebook. In Proceedings of CSCW (Seattle, Washington, 2012). ACM. Google ScholarDigital Library
- Bazarova, N., Taft, J., Choi, Y. & Cosley, D. (2013) Managing Impressions and Relationships on Facebook: Self-Presentational and Relational Concerns Revealed Through the Analysis of Language Style. Journal of Language and Social Psychology, 32, 2, 121--141.Google ScholarCross Ref
- Biehl, J., Rieffel, E. & Lee, A. (2012) When privacy and utility are in harmony: towards better design of presence technologies. Personal and Ubiquitous Comput., 1--16. Google ScholarDigital Library
- Binder, J., Howes, A. & Sutcliffe, A. The problem of conflicting social spheres: Effects of network structure on experienced tension in social network sites. In Proceedings of CHI (Boston, MA, 2009). ACM. Google ScholarDigital Library
- boyd, d. & Marwick, A. Social Privacy in Networked Publics: Teens' Attitudes, Practices, and Strategies. A Decade in Internet Time (Oxford, UK, 2011).Google Scholar
- Brandtzæg, P., Luders, M. & Skjetne, J. (2010) Too Many Facebook "Friends"? Content Sharing & Sociability Versus the Need for Privacy in Social Network Sites. Internat. Jour. of HCIs, 26, 11--12, 1006--1030.Google Scholar
- Bridge, K. & Baxter, L. (1992) Blended relationships: Friends as work associates. Western Journal of Communication, 56, 3, 200--225.Google ScholarCross Ref
- Burke, M., Kraut, R. & Marlow, C. Social capital on facebook: differentiating uses and users. In Proceedings of CHI (Vancouver, BC, Canada, 2011). Google ScholarDigital Library
- Canary, D. & Stafford, L. (1994) Maintaining relationships through strategic & routine interaction. In D. Canary & L. Stafford (Ed). Communication & relational maintenance. Academic Press, San Diego, CA.Google Scholar
- Choi, B., Jiang, Z. & Yap, E. Information Sharing in Online Dyadic Exchange: A Relational Dialectic Perspective. In Proceedings of HICSS (2012). IEEE Google ScholarDigital Library
- Consolvo, S., Smith, I., Matthews, T., Lamarca, A., Tabert, J. & Powledge, P. Location disclosure to social relations: why, when, & what people want to share. In Proceedings of CHI (2005). ACM. Google ScholarDigital Library
- Dey, A. & Guzman, E. From awareness to connected-ness: the design and deployment of presence displays. In Proceedings of CHI (Montreal, Quebec, Canada, 2006). Google ScholarDigital Library
- Ding, X., Erickson, T., Kellogg, W. & Patterson, D. (2012) Informing and performing: investigating how mediated sociality becomes visible. Personal Ubiquitous Comput., 16, 8, 1095--1117. Google ScholarDigital Library
- Ellison, N., Steinfield, C. & Lampe, C. (2007) The benefits of Facebook "friends:" Social capital & college students' use of online social network sites. Journal of Computer-Mediated Communication, 12, 4, 1143--1168.Google ScholarCross Ref
- Ellison, N., Steinfield, C. & Lampe, C. (2011) Connection strategies: Social capital implications of Facebook-enabled communication practices. New Media & Society, 13, 6, 873--892.Google ScholarCross Ref
- Harper, R. (2010) Texture: Human expression in the age of communications overload. MIT, Cambridge, MA. Google ScholarCross Ref
- Hays, R. B. (1988) Friendship. In S. Duck (Ed). Handbook of personal relationships: Theory, research, and interventions. Wiley, New York.Google Scholar
- Hogan, B. (2010) The Presentation of Self in the Age of Social Media: Distinguishing Performances and Exhibitions Online. Bulletin of Science, Technology & Society, 30, 6, 377--386.Google ScholarCross Ref
- Joinson, A. Looking at, looking up or keeping up with people?: motives and use of facebook. In Proceedings of CHI (Florence, Italy, 2008). ACM. Google ScholarDigital Library
- Kaye, J. J. I just clicked to say I love you: rich evaluations of minimal communication. In CHI '06 extended abstracts. ACM Google ScholarDigital Library
- Kim, K.-H. & Yun, H. (2007) Cying for Me, Cying for Us: Relational Dialectics in a Korean Social Network Site. Jour. of Comp.-Mediated Comm., 13, 1, 298--318.Google ScholarDigital Library
- Kramer, A. & Chung, C. Dimensions of Self-Expression in Facebook Status Updates. In pro. of ICWSM (2011).Google Scholar
- Kranz, M., Holleis, P. & Schmidt, A. (2010) Embedded Interaction: Interacting with the Internet of Things. Internet Computing, IEEE, 14, 2, 46--53. Google ScholarDigital Library
- Lampinen, A., Lehtinen, V., Lehmuskallio, A. & Tamminen, S. We're in it together: interpersonal management of disclosure in social network services. In Proceedings of CHI (Vancouver, Canada, 2011). Google ScholarDigital Library
- Lindtner, S., Chen, J., Hayes, G. & Dourish, P. (2011) Towards a framework of publics: Re-encountering media sharing and its user. ACM Trans. Comput.-Hum. Interact., 18, 2, 1--23. Google ScholarDigital Library
- Montgomery, B. (1993) Relationship Maintenance versus Relationship Change: A Dialectical Dilemma. Journal of Social & Personal Relationships, 10, 2, 205--223.Google ScholarCross Ref
- Nguyen, D. & Hayes, G. (2010) Information privacy in institutional and end-user tracking and recording technologies. Personal & Ubiquitous Comp., 14, 1, 53--72. Google ScholarDigital Library
- O'Sullivan, B. (2000) What you don't know won't hurt me. Human Communication Research, 26, 3, 403--431.Google Scholar
- Palen, L. & Dourish, P. Unpacking "privacy" for a networked world. In Proceedings of CHI (Ft. Lauderdale, Florida, USA, 2003). ACM. Google ScholarDigital Library
- Pempek, T., Yermolayeva, Y. & Calvert, S. (2009) College students' social networking experiences on Facebook. Jour. of App. Dev. Psych., 30, 3, 227--238.Google ScholarCross Ref
- Schoenebeck, S. Y. Giving up Twitter for Lent: how and why we take breaks from social media. In Proceedings of CHI (Toronto, Canada, 2014). ACM. Google ScholarDigital Library
- Sigman, S. (1991) Handling discontinuous aspects of continuing social relationships: Toward research on the persistence of social forms. Comm. Theory, 1, 106--127.Google ScholarCross Ref
- Smith, K. K. & Berg, D. N. (1987) Paradoxes of group life: Understanding conflict, paralysis, and movement in group dynamics. Jossey-Bass, San Francisco.Google Scholar
- Stutzman, F. & Hartzog, W. Boundary regulation in social media. In Proceedings of CSCW (Seattle, Washington, 2012). ACM. Google ScholarDigital Library
- Stutzman, F. & Kramer-Duffield, J. Friends only: examining a privacy-enhancing behavior in facebook. In Proceedings of CHI (Atlanta, Georgia, 2010). ACM. Google ScholarDigital Library
- Tang, K., Lin, J., Hong, J., Siewiorek, D. & Sadeh, N. Rethinking location sharing: exploring the implications of social-driven vs. purpose-driven location sharing. In Proceedings of Ubicomp (Copenhagen, DK, 2010). Google ScholarDigital Library
- Tollmar, K., Sandor, O. & Schömer, A. Supporting social awareness @ work design and experience. In Proceedings of CSCW (Boston, MA, 1996). ACM. Google ScholarDigital Library
- Wiese, J., Kelley, P., Cranor, L., Dabbish, L., Hong, J. & Zimmerman, J. Are you close with me? are you nearby?: investigating social groups, closeness, and willingness to share. In Proceedings of Ubicomp (Beijing, China, 2011). ACM. Google ScholarDigital Library
- Zhao, X., Salehi, N., Naranjit, S., Alwaalan, S., Voida, S. & Cosley, D. The many faces of facebook: experiencing social media as performance, exhibition, and personal archive. In Proceedings of CHI (Paris, France, 2013). ACM. Google ScholarDigital Library
- Zhao, X., Sosik, V. & Cosley, D. It's complicated: how romantic partners use facebook. In Proceedings of CHI (Austin, Texas, USA, 2012) ACM. Google ScholarDigital Library
Index Terms
- Friendship Maintenance in the Digital Age: Applying a Relational Lens to Online Social Interaction
Recommendations
Friendship Maintenance and Prediction in Multiple Social Networks
HT '16: Proceedings of the 27th ACM Conference on Hypertext and Social MediaDue to the proliferation of online social networks (OSNs), users find themselves participating in multiple OSNs. These users leave their activity traces as they maintain friendships and interact with other users in these OSNs. In this work, we analyze ...
Why do social network site users share information on Facebook and Twitter?
Users join social network sites SNSs for social network building and information sharing, however, little has been ascertained as to why users share information on SNSs. This study examined why SNS users share information, knowledge, and personal ...
Why people share information in social network sites? integrating with uses and gratification and social identity theories
ACIIDS'12: Proceedings of the 4th Asian conference on Intelligent Information and Database Systems - Volume Part IISocial network sites (SNSs) have been drastically increasing in use in recent years and can be cited as a communication tool with diversified forms in comparison with existing media. People are conducting various activities including relaxing ...
Comments