ABSTRACT
Smart everyday objects could support the wellbeing, independent living and social connectedness of ageing people, but their successful adoption depends upon them fitting with their skills, values and goals. Many technologies fail in this respect. Our work is aimed at designs that engage older people by building on their individual affective attachment to habituated objects and leveraging, from a participatory design perspective, the creative process through which people continuously adapt their homes and tools to their own lifestyle. We contribute a novel analytic framework based on an analysis of related research on appropriation and habituated objects. It identifies steps in appropriation from inspection to performance and habituation. We test this framework with the preliminary testing of an augmented habituated object, a messaging kettle. While only used in one home so far, its daily use has provoked many thoughts, scenarios and projections about use by friends, both practical, utopian and dystopian.
- Hanif Baharin and Salman Khalidi. 2015. Fyro: A Symbolic-Based Phatic Technology. Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction, ACM, 304--308. http://doi.org/10.1145/2838739.2838795 Google ScholarDigital Library
- Liam J Bannon. 2011. Reimagining HCI: toward a more human-centered perspective. interactions 18, 4: 50--57. http://doi.org/http://doi.acm.org/10.1145/1978822.1 Google ScholarDigital Library
- Matthias Baumgarten, Daniel Guldenring, Michael Poland, Chris Nugent, and Josef Hallberg. 2010. Embedding Self-Awareness into Objects of Daily Life -- The Smart Kettle. 2010 Sixth International Conference on Intelligent Environments, IEEE, 34--39. http://doi.org/10.1109/IE.2010.14 Google ScholarDigital Library
- Michael Beigl, Hans-W. Gellersen, and Albrecht Schmidt. 2001. Mediacups: experience with design and use of computer-augmented everyday artefacts. Computer Networks 35, 4: 401--409. Retrieved from http://www.sciencedirect.com/science/article/pii/S1 389128600001808 Google ScholarDigital Library
- Margot Brereton, Alessandro Soro, Kate Vaisutis, and Paul Roe. 2015. The Messaging Kettle: Prototyping Connection over a Distance Between Adult Children and Older Parents. Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, ACM, 713--716. http://doi.org/10.1145/2702123.2702462 Google ScholarDigital Library
- Margot Brereton. 2013. Habituated Objects: Everyday Tangibles That Foster the Independent Living of an Elderly Woman. interactions 20, 4: 20--24. http://doi.org/10.1145/2486227.2486233 Google ScholarDigital Library
- J Carroll, S Howard, F Vetere, J Peck, and J Murphy. 2002. Just what do the youth of today want? Technology appropriation by young people. System Sciences, 2002. HICSS. Proceedings of the 35th Annual Hawaii International Conference on, 1777--1785. http://doi.org/10.1109/HICSS.2002.994089 Google ScholarDigital Library
- Jennie Carroll, Steve Howard, Frank Vetere, Jane Peck, and John Murphy. 2001. Identity, Power And Fragmentation in Cyberspace: Technology Appropriation by Young People. ACIS 2001 Proceedings. Retrieved July 15, 2014 from http://aisel.aisnet.org/acis2001/6Google Scholar
- Jennie Carroll. 2004. Completing Design in Use?: Closing the Appropriation Cycle. European Conference of Information Systems, January 2004, 11. Retrieved from http://aisel.aisnet.org/ecis2004 RecommendedGoogle Scholar
- Hyemin Chung, Chia-Hsun Jackie Lee, and Ted Selker. 2006. Lover's Cups: Drinking Interfaces As New Communication Channels. CHI '06 Extended Abstracts on Human Factors in Computing Systems, ACM, 375--380. http://doi.org/10.1145/1125451.1125532 Google ScholarDigital Library
- Mohsen Darianian and Martin Peter Michael. 2008. Smart Home Mobile RFID-Based Internet-ofThings Systems and Services. 2008 International Conference on Advanced Computer Theory and Engineering, IEEE, 116--120. http://doi.org/10.1109/ICACTE.2008.180 Google ScholarDigital Library
- Fred D Davis. 1989. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly 13, 3: 319--340. http://doi.org/10.2307/249008 Google ScholarDigital Library
- Alan Dix. 2007. Designing for Appropriation. Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...But Not As We Know It - Volume 2, British Computer Society, 27--30. Retrieved from http://dl.acm.org/citation.cfm?id=1531407.1531415 Google ScholarDigital Library
- Jeannette Durick, Toni Robertson, Margot Brereton, Frank Vetere, and Bjorn Nansen. 2013. Dispelling ageing myths in technology design. Proceedings of the 25th Australian ComputerHuman Interaction Conference on Augmentation, Application, Innovation, Collaboration - OzCHI '13, 467--476. http://doi.org/10.1145/2541016.2541040 Google ScholarDigital Library
- Pelle Ehn. 2008. Participation in design things. Proceedings of the Tenth Anniversary Conference on Participatory Design 2008, Indiana University, 92--101. Retrieved March 10, 2014 from http://dl.acm.org/citation.cfm?id=1795234.1795248 Google ScholarDigital Library
- Jodi Forlizzi. 2008. The Product Ecology: Understanding Social Product Use and Supporting Design Culture. International Journal of Design; Vol 2, No 1 (2008). Retrieved from http://ijdesign.org/ojs/index.php/IJDesign/article/vi ew/220Google Scholar
- Y Fouquet and C Franco. 2010. Telemonitoring of the elderly at home: Real-time pervasive follow-up of daily routine, automatic detection of outliers and drifts. Smart Home. Retrieved March 7, 2014 from http://cdn.intechopen.com/pdfs/9631/InTechTelemonitoring_of_the_elderly_at_home_real_time _pervasive_follow_up_of_daily_routine_automatic _detection_of_outliers_and_drifts.pdfGoogle Scholar
- Sylvia Gaul and Martina Ziefle. 2009. Smart Home Technologies: Insights into Generation-Specific Acceptance Motives. In HCI and Usability for eInclusion SE - 22, Andreas Holzinger and Klaus Miesenberger (eds.). Springer Berlin Heidelberg, 312--332. http://doi.org/10.1007/978-3-642-103087_22 Google ScholarDigital Library
- William Gaver, John Bowers, Andy Boucher, Andy Law, Sarah Pennington, and Nicholas Villar. 2006. The history tablecloth: illuminating domestic activity. Proceedings of the 6th ACM conference on Designing Interactive systems DIS '06, ACM Press, 199. http://doi.org/10.1145/1142405.1142437 Google ScholarDigital Library
- Daniel López Gómez. 2014. Little arrangements that matter. Rethinking autonomy-enabling innovations for later life. Technological Forecasting and Social Change, 0: -. http://doi.org/http://dx.doi.org/10.1016/j.techfore.20 14.02.015Google Scholar
- Hans van der Heijden. 2004. User Acceptance of Hedonic Information Systems. MIS Quarterly 28, 4: 695--704. http://doi.org/10.2307/25148660 Google ScholarCross Ref
- Clint Heyer and Margot Brereton. 2010. Design from the Everyday: Continuously Evolving, Embedded Exploratory Prototypes. Proceedings of the 8th ACM Conference on Designing Interactive Systems, ACM, 282--291. http://doi.org/10.1145/1858171.1858222 Google ScholarDigital Library
- Se-Joon Hong and Kar Yan Tam. 2006. Understanding the Adoption of Multipurpose Information Appliances: The Case of Mobile Data Services. Information Systems Research 17, 2: 162--179. http://doi.org/10.1287/isre.1060.0088 Google ScholarDigital Library
- Hilary Hutchinson, Wendy Mackay, Bo Westerlund, et al. 2003. Technology Probes: Inspiring Design for and with Families. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, ACM, 17--24. http://doi.org/10.1145/642611.642616 Google ScholarDigital Library
- Joseph 'Jofish' Kaye, Mariah K Levitt, Jeffrey Nevins, Jessica Golden, and Vanessa Schmidt. 2005. Communicating Intimacy One Bit at a Time. CHI '05 Extended Abstracts on Human Factors in Computing Systems, ACM, 1529--1532. http://doi.org/10.1145/1056808.1056958 Google ScholarDigital Library
- Joseph 'Jofish' Kaye. 2006. I just clicked to say I love you. CHI '06 extended abstracts on Human factors in computing systems CHI EA'06, ACM Press, 363. http://doi.org/10.1145/1125451.1125530Google Scholar
- Thomas Kleinberger, Martin Becker, Eric Ras, Andreas Holzinger, and Paul Müller. 2007. Ambient Intelligence in Assisted Living: Enable Elderly People to Handle Future Interfaces. In Universal Access in Human-Computer Interaction. Ambient Interaction SE - 11, Constantine Stephanidis (ed.). Springer Berlin Heidelberg, 103--112. http://doi.org/10.1007/978-3-540-73281-5_11 Google ScholarDigital Library
- Matthias Kranz, Albrecht Schmidt, Alexis Maldonado, et al. 2007. Context-aware kitchen utilities. Proceedings of the 1st international conference on Tangible and embedded interaction TEI '07, ACM Press, 213. http://doi.org/10.1145/1226969.1227013 Google ScholarDigital Library
- Chiara Leonardi, Claudio Mennecozzi, Elena Not, et al. 2009. Knocking on Elders' Door: Investigating the Functional and Emotional Geography of Their Domestic Space. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, ACM, 1703--1712. http://doi.org/10.1145/1518701.1518963 Google ScholarDigital Library
- Siân E Lindley. 2012. Shades of lightweight: supporting cross-generational communication through home messaging. Universal Access in the Information Society 11, 1: 31--43. Google ScholarDigital Library
- Florian Floyd Mueller, Frank Vetere, Martin R Gibbs, Jesper Kjeldskov, Sonja Pedell, and Steve Howard. 2005. Hug over a distance. CHI 05 extended abstracts on Human factors in computing systems CHI 05: 1673. http://doi.org/10.1145/1056808.1056994 Google ScholarDigital Library
- Bjorn Nansen, Frank Vetere, Toni Robertson, John Downs, Margot Brereton, and Jeannette Durick. 2014. Reciprocal Habituation: A Study of Older People and the Kinect. ACM Trans. Comput.-Hum. Interact. 21, 3: 18:1--18:20. http://doi.org/10.1145/2617573 Google ScholarDigital Library
- BB Neves. 2012. Too old for technology? How the elderly of Lisbon use and perceive ICT. The Journal of Community Informatics. Retrieved March 14, 2014 from http://works.bepress.com/bbneves/1/Google Scholar
- James Pierce, Chloe Fan, Derek Lomas, Gabriela Marcu, and Eric Paulos. 2010. Some consideration on the (in)effectiveness of residential energy feedback systems. Proceedings of the 8th ACM Conference on Designing Interactive Systems DIS '10, ACM Press, 244. http://doi.org/10.1145/1858171.1858215 Google ScholarDigital Library
- Kay Riemer and Robert Bruce Johnstone. 2012. Place-making: A Phenomenological Theory of Technology Appropriation. Proc. of 33rd International Conference on Information Systems, Association for Information Systems. Retrieved from http://aisel.aisnet.org/icis2012/proceedings/SocialI mpacts/5/Google Scholar
- Toni Robertson, Jeannette Durick, Margot Brereton, et al. 2013. Emerging Technologies and the Contextual and Contingent Experiences of Ageing Well. In Human-Computer Interaction -- INTERACT 2013 SE - 37, Paula Kotzé, Gary Marsden, Gitte Lindgaard, Janet Wesson and Marco Winckler (eds.). Springer Berlin Heidelberg, 582--589. http://doi.org/10.1007/978-3-642-40477-1_37Google Scholar
- Toni Robertson. 2012. Actual bodies are ageing bodies. Proc. of the 2nd International Body in Design Workshop.Google Scholar
- Jennifer A. Rode. 2005. Appliances for whom? Considering place. Personal and Ubiquitous Computing 10, 2--3: 90--94. http://doi.org/10.1007/s00779-005-0006-y Google ScholarDigital Library
- Yvonne Rogers, Jeni Paay, Margot Brereton, Kate L Vaisutis, Gary Marsden, and Frank Vetere. 2014. Never Too Old: Engaging Retired People Inventing the Future with MaKey MaKey. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, ACM, 3913--3922. http://doi.org/10.1145/2556288.2557184 Google ScholarDigital Library
- Yvonne Rogers. 2006. Moving on from Weiser's Vision of Calm Computing: Engaging UbiComp Experiences. UbiComp 2006: Ubiquitous Computing, Springer Berlin Heidelberg, 404--421. http://doi.org/10.1007/11853565 Google ScholarDigital Library
- Yvonne Rogers. 2011. Interaction Design Gone Wild: Striving for Wild Theory. interactions 18, 4: 58--62. http://doi.org/10.1145/1978822.1978834 Google ScholarDigital Library
- Matthias Rothensee and Sarah Spiekermann. 2008. Between Extreme Rejection and Cautious Acceptance: Consumers' Reactions to RFID-Based IS in Retail. Social Science Computer Review 26, 1: 75--86. http://doi.org/10.1177/0894439307307687 Google ScholarDigital Library
- Matthias Rothensee. 2008. User Acceptance of the Intelligent Fridge: Empirical Results from a Simulation. In The Internet of Things SE - 8, Christian Floerkemeier, Marc Langheinrich, Elgar Fleisch, Friedemann Mattern and SanjayE. Sarma (eds.). Springer Berlin Heidelberg, 123--139. http://doi.org/10.1007/978-3-540-78731-0_8 Google ScholarDigital Library
- Jim Rowan and Elizabeth D Mynatt. 2005. Digital Family Portrait Field Trial: Support for Aging in Place. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, ACM, 521--530. http://doi.org/10.1145/1054972.1055044 Google ScholarDigital Library
- Richard M. Ryan and Edward L. Deci. 2000. Selfdetermination theory and the facilitation of intrinsic motivation, social development, and well-being. American psychologist 55, 1: 68.Google Scholar
- Harvey Sacks. 1992. A single instance of a phonecall opening. In Lectures on conversation Volume II. 542--553.Google Scholar
- Antti Salovaara and Sakari Tamminen. 2009. Acceptance or Appropriation? A Design-Oriented Critique of Technology Acceptance Models. In Future Interaction Design II SE - 8, Hannakaisa Isomäki and Pertti Saariluoma (eds.). Springer London, 157--173. http://doi.org/10.1007/978-184800-385-9_8Google Scholar
- Alessandro Soro, Margot Brereton, and Paul Roe. 2015. The Messaging Kettle: It's IoTea Time. Proceedings of the 5th Decennial Aarhus Conference, 57--59.Google ScholarCross Ref
- L. Suchman and B Jordan. 1988. Computerization and women's knowledge. In Women, work and computerization: Forming new alliances, K. Tijdens, M. Jennings, I. Wagner and M. Weggelaar (eds.). 153--160.Google Scholar
- Lucy Suchman. 1987. Plans and Situated Actions The Problem of Human-Machine Communication. Cambridge University Press. Google ScholarDigital Library
- Alex S. Taylor, Richard Harper, Laurel Swan, Shahram Izadi, Abigail Sellen, and Mark Perry. 2006. Homes that make us smart. Personal and Ubiquitous Computing 11, 5: 383--393. http://doi.org/10.1007/s00779-006-0076-5 Google ScholarDigital Library
- Kimberly Tee, A J Bernheim Brush, and Kori M Inkpen. 2009. Exploring communication and sharing between extended families. International Journal of Human-Computer Studies 67, 2: 128--138. http://doi.org/http://dx.doi.org/10.1016/j.ijhcs.2008. 09.007 Google ScholarDigital Library
- Kate Vaisutis, Margot Brereton, Toni Robertson, et al. 2014. Invisible Connections: Investigating Older People's Emotions and Social Relations Around Objects. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, ACM, 1937--1940. http://doi.org/10.1145/2556288.2557314 Google ScholarDigital Library
- GiasemiN. Vavoula and Mike Sharples. 2007. Future technology workshop: A collaborative method for the design of new learning technologies and activities. International Journal of ComputerSupported Collaborative Learning 2, 4: 393--419. http://doi.org/10.1007/s11412-007-9026-0Google ScholarCross Ref
- Viswanath Venkatesh, Michael G Morris, Gordon B Davis, and Fred D Davis. 2003. User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly 27, 3: 425--478. http://doi.org/10.2307/30036540 Google ScholarCross Ref
- Viswanath Venkatesh. 2000. Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model. Information Systems Research 11, 4: 342--365. http://doi.org/10.1287/isre.11.4.342.11872 Google ScholarDigital Library
- Ron Wakkary and Leah Maestri. 2007. The Resourcefulness of Everyday Design. Proceedings of the 6th ACM SIGCHI Conference on Creativity & Cognition, ACM, 163--172. http://doi.org/10.1145/1254960.1254984 Google ScholarDigital Library
- Ron Wakkary and Leah Maestri. 2008. Aspects of Everyday Design: Resourcefulness, Adaptation, and Emergence. International Journal of HumanComputer Interaction 24, 5: 478--491. http://doi.org/10.1080/10447310802142276Google ScholarCross Ref
Index Terms
- Towards an Analysis Framework of Technology Habituation by Older Users
Recommendations
Technology Individuation: The Foibles of Augmented Everyday Objects
CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing SystemsThis paper presents the concept of technology individuation and explores its role in design. Individuation expresses how, over time, a technology becomes personal and intimate, unique in purpose, orchestrated in place, and how people eventually come to ...
Reciprocal Habituation: A Study of Older People and the Kinect
We explore relationships between habits and technology interaction by reporting on older people's experience of the Kinect for Xbox. We contribute to theoretical and empirical understandings of habits in the use of technology to inform understanding of ...
When we talk about older people in HCI, who are we talking about? Towards a turn to community in the design of technologies for a growing ageing population
We present a 5-year research-through-design study that explores ICT use by older people.We discuss common assumptions in the discourse of designing ICT for older people.We introduce a turn to community to re-think the field of HCI and ageing.Community, ...
Comments