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The Multifaceted Nature of Robotic Companionship when Presented as a Secondary Function

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Published:08 May 2021Publication History

ABSTRACT

Companion robots have been suggested as a promising technology for older adults who experience loneliness. However, healthy older adults commonly reject robots designed to be an ”artificial friend”. We follow the approach of ”companionship as a secondary function”, in which a non-humanoid robot is designed with a primary function that older adults perceive as appropriate, and a secondary function of companionship. In a Zoom-based exploratory need-study we unfold how older adults perceive the various aspects of a robot’s ”companionship” as a secondary function. Our qualitative analysis reveals several use cases that older adults find to be appropriate for their daily routine, and classify them into three high-level categories: companionship as ”attentive to me”, companionship as ”looking after me”, and companionship as ”experiencing together with me”. Our findings indicate that robot companionship, when designed as a secondary function, is perceived by older adults as a multifaceted social experience.

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    • Published in

      cover image ACM Conferences
      CHI EA '21: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems
      May 2021
      2965 pages
      ISBN:9781450380959
      DOI:10.1145/3411763

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      • Published: 8 May 2021

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