Stinne Aaløkke Ballegaard
Thomas Riisgaard Hansen
ABSTRACT
Today the design of most healthcare technology is driven by the considerations of healthcare professionals and technology companies. This has several benefits, but we argue that there is a need for a supplementary design approach on the basis the citizen and his or her everyday life. An approach where the main focus is to develop healthcare technology that fits the routines of daily life and thus allows the citizens to continue with the activities they like and have grown used to -- also with an aging body or when managing a chronic condition. Thus, with this approach it is not just a matter of fixing a health condition, more importantly is the matter of sustaining everyday life as a whole. This argument is a result from our work -- using participatory design methods -- on the development of supportive healthcare technology for elderly people and for diabetic, pregnant women.
- Aaløkke, S, Corry, A, Kramp, G. Does it Work on Sundays too? Healthcare Technology for Elderly People, Third International Conference on Information Technology in Healthcare: Socio-technical approaches. Sydney, (2007).Google Scholar
- Aaløkke, S, Bunde-Pedersen, J, Bardram, J. E. Where to Roberta? Reflecting on the Role of Technology in Assisted Living. Proceedings of NordiChi (2006), 373--376. Google ScholarDigital Library
- Brown, S., Hine, N., Sixsmith, A., Garner, P. Care in the community, BT Technology Journal, 22 (3), 56 -- 64, 2004 Google ScholarDigital Library
- Claxton, A.J., Cramer, J.A., Pierce, C. (2001). Medication compliance: the importance of the dosing regimen. Clinical Therapeutics, 23, 1296--1310.Google Scholar
- Crabtree, A., Rodden, T. Domestic Routines and Design for the Home. Computer Supported Cooperative Work, 13 (2004), 191--220. Google ScholarDigital Library
- Cramer, J.A., Medication use by the elderly: enhancing patient compliance in the elderly: role of packaging aids and monitoring, Drugs & Aging, 12 (1998), 7--15Google Scholar
- Ehn, P. & Kyng, M., Cardboard Computers: Mocking-it-up or Hands-on the Future. In J. Greenbaum & M. Kyng (Eds.). Design at Work: Cooperative Design of Computer Systems, Lawrence Erlbaum, Hillsdale, New Jersey (1991), 169--195 Google ScholarDigital Library
- Goffman, Erving, The Presentation of Self in Everyday Life Penguin: Harmondsworth (1990).Google Scholar
- Greenbaum, J. & Kyng, M. (Eds.), Design at Work: Cooperative Design of Computer Systems, Lawrence Erlbaum, Hillsdale, NJ (1991). Google ScholarDigital Library
- Greenbaum, J. Kyng, M. Situated Design. In J. Greenbaum & M. Kyng (Eds.), Design at Work: Cooperative Design of Computer Systems, Lawrence Erlbaum, Hillsdale, NJ (1991), 1--24. Google ScholarDigital Library
- Hansen, T. R., Strings of experiments: looking at the design process as a set of socio--technical experiments. In Proceedings of the PDC Conference. PDC '06. ACM, New York, NY (2006),1--10. Google ScholarDigital Library
- Hirsch, T., Forlizzi, J., Hyder, E., Goetz, J., Stroback, J., Kurtz, C. The ELDer Project: Social, Emotional, and Environmental Factors in the Design of Eldercare Technologies. CUU'2000, (2000). Google ScholarDigital Library
- Kyng, M. Users and Computers: A contextual approach to the design of computer artifacts, SJIS 10,1-2 (1998), 7--44. Google ScholarDigital Library
- Kyng, M., Nielsen, E. T., Kristensen M., Challenges in designing interactive systems for emergency response. In Proceedings of DIS'06, ACM, (2006), 301--310. Google ScholarDigital Library
- Mamykina, L., Mynatt, E. D., and Kaufman, D. R., Investigating health management practices of individuals with diabetes. Proceedings of CHI, CHI '06. ACM Press, New York, NY, (2006), 927--936. Google ScholarDigital Library
- Morrow, D. G., Weiner, M, Young, J, Steinley, D, Deer, M, Murray, M. D., Improving Medication Knowledge Among Older Adults With Heart Failure: A Patient-Centered Approach to Instruction Design, Gerontologist, 45 (2005), 545--552.Google ScholarCross Ref
- Murphy, R. F., The Body Silent. W.W. Norton: New York, (1990).Google Scholar
- Palen, L, Aaløkke, S. Of Pill Boxes and Piano Benches: "Home-made" Methods for Managing Medication. Proceedings of Computer Supported Cooperative Work, (2006), 79--88. Google ScholarDigital Library
- Rowan, J. & Mynatt, E. D. Digital Family Portrait Field Trial: Support for Aging in Place. Proceedings of CHI'05 (2005), 521--530. Google ScholarDigital Library
- Taylor, A.S., Swan, L. Artful Systems in the Home. Proceedings of CHI (2005), 641 -- 650. Google ScholarDigital Library
- Web: Philips Motiva product (checked June 2007) http://www.medical.philips.com/main/products/telemonitoring/products/motiva/Google Scholar
Index Terms
- Healthcare in everyday life: designing healthcare services for daily life
Recommendations
A review on the technologies and services used in the self-management of health and independent living of elderly
As the number of aged people is rapidly growing, the need for health and living care of aged people living alone becomes imperative. The telecare systems are able to provide flexible services for older people suffering from chronic diseases, but are ...
The Citizen as Co-producer of Health: The Need for "Infusion of Medicine into Technology" in Future Application of Information and Communication Technology in Health
Ambient Assisted Living (AAL) has been introduced as a term describing ICT-technology supported conduct of life. The term Technology Augmented Health (TAH) is here introduced as a descriptive term of technology supported care and self-care, within the ...
Understanding chronic disease comorbidities from baseline networks: knowledge discovery utilising administrative healthcare data
ACSW '17: Proceedings of the Australasian Computer Science Week MulticonferenceHospitals routinely collect admitted patients' data for administrative purposes and for reporting to the government and health insurers. These heterogeneous and mostly untapped data contain rich semantic information about patients' health conditions in ...
Reviews
Andrew Brooks
Information technology (IT) is revolutionizing healthcare, both in and out of hospitals. But do technological solutions proposed by healthcare professionals and IT companies meet the needs of nonhospitalized recipients who are trying to live normal lives__?__ The answer to this question is often negative. Ballegaard et al. recount their experiences with over 15 projects, ultimately focusing on two: one concerned with the elderly, and the other with diabetic, pregnant women. To support the development of usable healthcare technology, two design guidelines are suggested: "design for continuity" and "design for understandability and learning." The "design for continuity" guideline not only promotes solutions that minimize disruption to the routines of daily life, but also promotes solutions that are aesthetically pleasing. The "design for understandability and learning" guideline promotes solutions where functioning can be explained in different ways to different users, as well as solutions that allow the users to understand the correspondence between measurements and their own health status. The importance of participatory design in implementing these guidelines is stressed, with the daily life of the intended recipient as the starting point. Some of the examples recounted would shock even the most seasoned specialist: several elderly citizens could not tell when a mobile phone used for data transmission was disconnected; with the logical aim of minimizing infant mortality and birth defects, several diabetic, pregnant women were obligated to regularly attend a specialist clinic that was a two-hour drive away. Although success stories based on the use of the two guidelines are not presented, this paper provides many insights. I recommend it to those responsible for developing healthcare technology solutions. Online Computing Reviews Service
Access critical reviews of Computing literature here
Become a reviewer for Computing Reviews.
Comments