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Are privacy concerns a turn-off?: engagement and privacy in social networks

Published:11 July 2012Publication History

ABSTRACT

We describe survey results from a representative sample of 1,075 U. S. social network users who use Facebook as their primary network. Our results show a strong association between low engagement and privacy concern. Specifically, users who report concerns around sharing control, comprehension of sharing practices or general Facebook privacy concern, also report consistently less time spent as well as less (self-reported) posting, commenting and "Like"ing of content. The limited evidence of other significant differences between engaged users and others suggests that privacy-related concerns may be an important gate to engagement. Indeed, privacy concern and network size are the only malleable attributes that we find to have significant association with engagement. We manually categorize the privacy concerns finding that many are nonspecific and not associated with negative personal experiences. Finally, we identify some education and utility issues associated with low social network activity, suggesting avenues for increasing engagement amongst current users.

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                cover image ACM Other conferences
                SOUPS '12: Proceedings of the Eighth Symposium on Usable Privacy and Security
                July 2012
                216 pages
                ISBN:9781450315326
                DOI:10.1145/2335356

                Copyright © 2012 Authors

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                Association for Computing Machinery

                New York, NY, United States

                Publication History

                • Published: 11 July 2012

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