Thomas Erickson
Mark R. Laff
ABSTRACT
We describe the design and implementation of the Timeline social proxy, a visualization widget that provides cues about the presence and activity of participants in an online conversation system. Unlike most awareness indicators (but see [4] for an exception), the Timeline shows the history of participants' presence and activities, thus providing cues about who has been 'listening' in asynchronous conversations. We discuss our experience with the Timeline, describing some of the ways in which it is used, as well as its design flaws and potential remedies.
- Bradner, E., Kellogg, W. A., and Erickson, T. The Adoption and use of Babble: A field study of chat in the workplace. Proceedings of the European Conference on Computer-Supported Cooperative Work (ECSCW'99), 139-158, Kluwer Academic Publishers, 1999. Google Scholar
Digital Library
- Erickson, T., Smith, D. N., Kellogg, W. A., Laff, M. R., Richards, J. T., and Bradner, E. Socially translucent systems: Social proxies, persistent conversation, and the design of Babble. CHI 99 Conference Proceedings: Human Factors in Computing System, 72-79, ACM Press, 1999. Google ScholarDigital Library
- Nonnecke, B. and Preece, J. Lurker Demographics: Counting the Silent. CHI 2000 Conference Proceedings: Human Factors in Computing Systems, 73-80, ACM Press, 2000. Google ScholarDigital Library
- Viegas, F. B. and Donath, J. Chat Circles. CHI 99 Conference Proceedings: Human Factors in Computing System, 9-16, ACM Press, 1999. Google ScholarDigital Library
Index Terms
- The design of the 'Babble' timeline: a social proxy for visualizing group activity over time
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