skip to main content
10.1145/355460.355471acmconferencesArticle/Chapter ViewAbstractPublication PagescuuConference Proceedingsconference-collections
Article
Free Access

Towards a practical inclusive design approach

Published:01 November 2000Publication History

ABSTRACT

It is known that many products are not accessible to large sections of the population. Designers instinctively design for able-bodied users and are either unaware of the needs of users with different capabilities, or do not know how to accommodate their needs into the design cycle.

This aim of this paper is to present a methodological design approach for implementing inclusive design. A summary of the principal methods for designing for users with different capabilities is given along with a description of a model, the Inclusive Design Cube, that displays how the different approaches are complementary and can provide complete population coverage. A case study of the design of an information point for use in a post office, shall be used to highlight the use of the model.

References

  1. 1.ADULTDATA - The handbook of adult anthropometric and strength measurements, Department of Trade and Industry, 1998.Google ScholarGoogle Scholar
  2. 2.Americans with Disabilities Act of 1990, US Public Law 101-336, USA, 1990.Google ScholarGoogle Scholar
  3. 3.Benktzon, M. Designing for our future selves: the Swedish experience. Applied Ergonomics 24, 1, (1993), 19-27.Google ScholarGoogle ScholarCross RefCross Ref
  4. 4.Buhler, C. Robotics for rehabilitation - a European(?) perspective. Robotica 16, 5, (1998), 487-490. Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. 5.Card, S.K., Moran, T.P., and Newell, A. The Psychology of Human-Computer Interaction. Lawrence Erlbaum Associates, Inc., 1983. Google ScholarGoogle ScholarDigital LibraryDigital Library
  6. 6.Clarkson, P.J., Keates, S., Dowland, R. The design and control of assistive devices, in Proceedings of the International Conference on Engineering Design (ICED) '99, (Munich, Germany, August 1999), Vol. 1, 425-428.Google ScholarGoogle Scholar
  7. 7.The Disability Discrimination Act, Department for Education and Employment, UK, 1996.Google ScholarGoogle Scholar
  8. 8.Gardner, L., Powell, L., and Page, M. An appraisal of a selection of products currently available to older consumers. Applied Ergonomics 24, 1, (1993), 35-39.Google ScholarGoogle ScholarCross RefCross Ref
  9. 9.Hewer, S., et al. The DAN teaching pack: Incorporating age-related issues into design courses. RSA, London., 1995.Google ScholarGoogle Scholar
  10. 10.Keates, S., and Clarkson, P.J. Towards a generic approach for designing for all users, in Proceedings of RESNA '99, (Long Beach, CA, June 1999), pp97-99.Google ScholarGoogle Scholar
  11. 11.Keates, S., Clarkson, P.J., and Robinson, P. A design approach for accessibility. Human-Computer Interaction. Lawrence Erlbaum Associates, Vol. 2 (Bullinger and Ziegler eds 1999), 878-882. Google ScholarGoogle ScholarDigital LibraryDigital Library
  12. 12.Mahoney, R. Robotic products for rehabilitation: Status and strategy, in Proceedings oflCORR '97, (Bath, UK, April 1997), 12-22.Google ScholarGoogle Scholar
  13. 13.Martin, J., Meltzer, H., and Elliot, D. OPCS surveys of disability in Great Britain. Report 1: The prevalence of disability among adults, HMSO, 1988.Google ScholarGoogle Scholar
  14. 14.Nielsen, J., and Mack, R.L. Usability Inspection Methods. Wiley & Sons, 1993. Google ScholarGoogle ScholarDigital LibraryDigital Library
  15. 15.Pirkl, J. Transgenerational Design: Products for an aging population, Van Nostrand Reinhold, NY, 1993.Google ScholarGoogle Scholar
  16. 16.Story, C. The role of design and evaluation principles for user interfaces for all, in Proceedings of HCI International '97, (San Francisco, CA, August, 1997), 477-480. Google ScholarGoogle ScholarDigital LibraryDigital Library

Index Terms

  1. Towards a practical inclusive design approach

          Recommendations

          Comments

          Login options

          Check if you have access through your login credentials or your institution to get full access on this article.

          Sign in
          • Published in

            cover image ACM Conferences
            CUU '00: Proceedings on the 2000 conference on Universal Usability
            November 2000
            165 pages
            ISBN:1581133146
            DOI:10.1145/355460

            Copyright © 2000 ACM

            Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

            Publisher

            Association for Computing Machinery

            New York, NY, United States

            Publication History

            • Published: 1 November 2000

            Permissions

            Request permissions about this article.

            Request Permissions

            Check for updates

            Qualifiers

            • Article

          PDF Format

          View or Download as a PDF file.

          PDF

          eReader

          View online with eReader.

          eReader