ABSTRACT
Although public displays installations are easy to attract the attention of passers-by to specific content, they present an issue in targeting the right audience. We envision public displays installations working as platforms in which different interactive applications run with highly personalised content based on personal characteristics and interests of a person attending the public displays. Mobile devices can act as an important interaction tool that complements the public screen, providing a feeling of privacy, but they can also be used to get users' preferences in order to obtain their user profiles. This paper is focused on demonstrating how personalisation can be designed and applied to improve the user experience in public display systems, integrating mobile interaction to potentiate the approach. It describes a public display experiment deployed at a university campus and presents a user study composed of two phases: the system without personalisation and the system with personalisation.
- Florian Alt, Nemanja Memarovic, Ivan Elhart, et al. 2011. Designing Shared Public Display Networks -- Implications from Today's Paper-Based Notice Areas. In Proc. of 9th Int. Conference Pervasive 2011, 258--275. https://doi.org/10.1007/978-3-642-21726-5_17Google ScholarCross Ref
- John Brooke. 1996. SUS-A quick and dirty usability scale. Usability evaluation in industry 189, 194: 4--7.Google Scholar
- John Brooke. 2013. SUS: a retrospective. Journal of Usability Studies 8, 2: 29--40.Google ScholarDigital Library
- Sarah Clinch. 2013. Smartphones and Pervasive Public Displays. IEEE Pervasive Computing 12, 1: 92--95. https://doi.org/10.1109/MPRV.2013.16Google ScholarDigital Library
- Pedro Coutinho and Rui José. 2016. Risk Elicitation for User-Generated Content in Situated Interaction. In Proc. of 10th Int. Conf. on Ubiquitous Computing & Ambient Intelligence (UCAmI'16), 481--486. https://doi.org/10.1007/978-3-319-48746-5_49Google ScholarCross Ref
- Nigel Davies, Adrian Friday, Peter Newman, Sarah Rutlidge, and Oliver Storz. 2009. Using bluetooth device names to support interaction in smart environments. In Proc. of the 7th Int. Conf. on Mobile systems, applications, and services - Mobisys '09, 151. https://doi.org/10.1145/1555816.1555832Google ScholarDigital Library
- Nigel Davies, Marc Langheinrich, Sarah Clinch, Ivan Elhart, Adrian Friday, Thomas Kubitza, and Bholanathsingh Surajbali. 2014. Personalisation and privacy in future pervasive display networks. In Proc. of the 32nd annual ACM conference on Human factors in computing systems (CHI '14), 2357--2366. https://doi.org/10.1145/2556288.2557287Google ScholarDigital Library
- Nigel Davies, Marc Langheinrich, Rui Jose, and Albrecht Schmidt. 2012. Open Display Networks: A Communications Medium for the 21st Century. Computer 45, 5: 58--64. https://doi.org/10.1109/MC.2012.114Google ScholarDigital Library
- Ivan Elhart. 2012. Control and Selection of Content on a Network of Public Displays. In PhD Colloquium, Adjunct Proc. of 10th Int. Conf. on Pervasive Computing (Pervasive'12). http://doi.org=10.1.1.722.305Google Scholar
- Elaine M. Huang, Anna Koster, and Jan Borchers. 2008. Overcoming Assumptions and Uncovering Practices: When Does the Public Really Look at Public Displays? In Proc. of the 6th Int. Conf. on Pervasive Computing. Springer-Verlag, 228--243. https://doi.org/10.1007/978-3-540-79576-6_14Google ScholarDigital Library
- Rui José, Nuno Otero, Shahram Izadi, and Richard Harper. 2008. Instant Places: Using Bluetooth for Situated Interaction in Public Displays. IEEE Pervasive Computing 7, 4: 52--57. https://doi.org/10.1109/MPRV.2008.74Google ScholarDigital Library
- Vassilis Kostakos and Timo Ojala. 2013. Public Displays Invade Urban Spaces. IEEE Pervasive Computing 12, 1: 8--13. https://doi.org/10.1109/MPRV.2013.15Google ScholarDigital Library
- Thomas Kubitza, Sarah Clinch, Nigel Davies, and Marc Langheinrich. 2013. Using mobile devices to personalize pervasive displays. ACM SIGMOBILE Mobile Computing and Communications Review 16, 4: 26. https://doi.org/10.1145/2436196.2436211Google ScholarDigital Library
- Ekaterina Kurdyukova, Stephan Hammer, and Elisabeth André. 2012. Personalization of Content on Public Displays Driven by the Recognition of Group Context. In Proc. third International Joint Conference on Ambient Intelligence (AmI 2012), 272--287. https://doi.org/10.1007/978-3-642-34898-3_18Google ScholarCross Ref
- Ekaterina Kurdyukova, Mohammad Obaid, and Elisabeth André. 2012. Direct, bodily or mobile interaction? In Proc. of the 11th Int.Conf. on Mobile and Ubiquitous Multimedia (MUM '12), 1. https://doi.org/10.1145/2406367.2406421Google ScholarDigital Library
- Linda Little and Pam Briggs. 2009. Private whispers/public eyes: Is receiving highly personal information in a public place stressful? Interacting with Computers 21, 4: 316--322. https://doi.org/10.1016/j.intcom.2009.06.002Google ScholarDigital Library
- Rui Neves Madeira, Pedro Albuquerque Santos, and Nuno Correia. 2014. Building a Platform for Pervasive Personalization in a Ubiquitous Computing World. In Proc. of the 11th Int. Conf. on Mobile and Ubiquitous Systems: Computing, Networking and Services (MOBIQUITOUS'14), 345--346. https://doi.org/10.4108/icst.mobiquitous.2014.258158Google ScholarDigital Library
- Rui Neves Madeira, Pedro Albuquerque Santos, André Vieira, and Nuno Correia. 2014. Model-Based Solution for Personalization of the User Interaction in Ubiquitous Computing. In Proc of 2014 IEEE Int. Conf. on Ubiquitous Intelligence and Computing, 311--318. https://doi.org/10.1109/UIC-ATC-ScalCom.2014.139Google ScholarDigital Library
- Callum Parker, Judy Kay, Matthias Baldauf, and Martin Tomitsch. 2016. Design implications for interacting with personalised public displays through mobile augmented reality. In Proc. of the 5th ACM Int. Symposium on Pervasive Displays (PerDis '16), 52--58. https://doi.org/10.1145/2914920.2915016Google ScholarDigital Library
- Pedro Albuquerque Santos, Rui Neves Madeira, and Nuno Correia. 2013. FCT4U -- When Private Mobile Displays Meet Public Situated Displays to Enhance the User Experience. In Proc. IEEE 10th Int Conf. on Ubiquitous Intelligence & Computing and 2013 IEEE 10th Int. Conf. on Autonomic & Trusted Computing (UIC-ATC '13). IEEE Computer Society, Washington, DC, USA, 186--193. http://dx.doi.org/10.1109/UIC-ATC.2013.112Google ScholarDigital Library
- Amy Schade. 2016. Tips for Successful Personalization. In Nielsen Norman Group, https://www.nngroup.com/articles/personalization/. Last access: August 12, 2019Google Scholar
- Matthew Sharifi, Terry R. Payne, and Esther David. 2006. Public Display Advertising Based on Bluetooth Device Presence. In Proc. of Mobile Interaction with the Real World workshop at Mobile HCI '06, 52--55.Google Scholar
- Al Takrouri, Antonio Canonico, Layda Gongora, et al. 2007. eyeJOT - A Ubiquitous Context-aware Campus Information System. In Proc. of the Second Int. Conf. on Pervasive Computing and Applications (ICPCA'07), Birmingham, UK, IEEE Press, July 26-27. https://ieeexplore.ieee.org/document/4365424/Google ScholarCross Ref
- Desney S. Tan and Mary Czerwinski. 2003. Information Voyeurism: Social Impact of Physically Large Displays on Information Privacy. In CHI'03 extended abstracts on Human factors in computing systems (CHI'03), 748. https://doi.org/10.1145/765891.765967Google Scholar
- Maximilian Teltzrow and Alfred Kobsa. 2004. Impacts of user privacy preferences on personalized systems: a comparative study. In Designing personalized user experiences in eCommerce, Clare-Marie. Karat, Jan O. Blom and John. Karat (eds.). Kluwer Academic Publishers, 315--332. https://doi.org/10.1007/1-4020-2148-8_17Google Scholar
- Eleanor Toye, Anil Madhavapeddy, Richard Sharp, et al. 2004. Using Camera-Phones to Interact With Context-Aware Mobile Services. Technical Report UCAM-CL-T, Univ. of Cambridge. http://doi.org/10.1.1.59.721Google Scholar
- Tommaso Turchi and Alessio Malizia. 2015. Pervasive Displays in the Wild: Employing End User Programming in Adaption and Re-Purposing. In Proc. of 5th International Symposium on End-User Development (IS-EUD 2015), 223--229. https://doi.org/10.1007/978-3-319-18425-8_20Google ScholarCross Ref
- Roy Want and Bill N. Schilit. 2012. Interactive Digital Signage. Computer 45, 5: 21--24. https://doi.org/10.1109/MC.2012.169Google ScholarDigital Library
Index Terms
- Using Personalisation to improve User Experience in Public Display Systems with Mobile Interaction
Recommendations
The concurrent use of touch and mid-air gestures or floor mat interaction on a public display
PerDis '17: Proceedings of the 6th ACM International Symposium on Pervasive DisplaysThis paper investigates a novel approach to simultaneously use the qualities of touch and mid-air gestures or floor mat interaction on a public display. We demonstrate that although the concurrent use of multiple interaction modalities appeared ...
FCT4U -- When Private Mobile Displays Meet Public Situated Displays to Enhance the User Experience
UIC-ATC '13: Proceedings of the 2013 IEEE 10th International Conference on Ubiquitous Intelligence & Computing and 2013 IEEE 10th International Conference on Autonomic & Trusted ComputingThe last years created a solid opportunity to realize an important vision of ubiquitous computing, which is the seamless and pervasive integration of mobile and fixed infrastructures to support everyday tasks. Nowadays, mobile devices are essential ...
User Experience and The Role of Personalization in Critiquing-Based Conversational Recommendation
Critiquing — where users propose directional preferences to attribute values — has historically been a highly popular method for conversational recommendation. However, with the growing size of catalogs and item attributes, it becomes increasingly ...
Comments