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- Session details: Empathy & technology: focus on the end user
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Variables affecting information technology end-user satisfaction
The level of end-user satisfaction with information technology (IT) has widely been accepted as an indicator of IT success. The present research synthesizes and validates the construct of IT end-user satisfaction using a meta-analysis. It accomplishes ...
Session details: End-user programming II
CHI '10: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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