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The third age web: empathic design achieved through persona development & storytelling (keynote)

Published:20 April 2009Publication History

ABSTRACT

The Third Age Web - a usable Web designed to accommodate older adults - embraces the principles of user centered design; that is, a world wide web that is engaging, interactive, easy-to-use, navigable and otherwise relevant to the information & communication technology needs of Third Age users.

Really, though, who and what are older adults? Is it possible to clearly characterize, classify, and precisely catalog their user needs? If so, how? Once we've learned how, can we transfer findings to the web to ensure contextual, functional and meaningful user interaction?

This presentation proposes a design process that accentuates the Web Accessibility Initiative's (WAI) creation of user personas in the world of individuals with disabilities and complements it through the growing phenomena of storytelling.

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              cover image ACM Other conferences
              W4A '09: Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
              April 2009
              189 pages
              ISBN:9781605585611
              DOI:10.1145/1535654

              Copyright © 2009 ACM

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              Association for Computing Machinery

              New York, NY, United States

              Publication History

              • Published: 20 April 2009

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