ABSTRACT
This paper presents a study examining users' perceptions of privacy relating to mobile phone usage, and more specifically on the use of short message service (SMS) messages. The study also looks at the reasons for mobile phone ownership, and user perceptions on possibilities for added privacy with mobile messaging communication. The user study consisted of a written survey of 119 people and ten interviews. Results confirm that most respondents feel mobile phones are private and personal devices, and that SMS messages are perceived as more private than normal calls. This research found user privacy is guarded by widely accepted, unwritten rules of treating phones and messages as confidential.
- Berg, S., Taylor, A.S., and Harper, R. Mobile Phones for the Next Generation: Device Design for Teenagers. CHI Letters, 2003, 5 (1), 433--440. Google ScholarDigital Library
- Grinter, R.E., and Eldridge, M. y do tngrs luv 2 txt msg? In Seventh European Conference on Computer-Supported Cooperative Work ECSCW'01. 2001. Bonn, Germany. Google ScholarDigital Library
- Ling, R., and Yttri, B. "Nobody sits at home and waits for the telephone to ring:" Micro and hyper-coordination through the use of the mobile telephone. 1999, Telenor Research & Development, Norway.Google Scholar
- Palen, L., Salsman, M. and Youngs, E. Discovery and Integration of Mobile Communications in Everyday Life. Personal and Ubiquitous Computing, 5, 2001, 109--122. Google ScholarDigital Library
- Smailagic, A., Siewioredk, D.P., Anhalt, J., Kogan, D., and Wang, Y. Location Sensing and Privacy in a Context Aware Computing Environment. In Pervasive Computing. 2001. Google ScholarDigital Library
Index Terms
- 'It's like if you opened someone else's letter': user perceived privacy and social practices with SMS communication
Recommendations
Evaluating the technological characteristics and trust affecting mobile device usage
The Technology Acceptance Model was extended to explain the acceptance of mobile devices. The technological characteristics of mobile devices and trust were hypothesised as predictors of mobile device usage. The study of 212 mobile users indicate that ...
Riposte: An Anonymous Messaging System Handling Millions of Users
SP '15: Proceedings of the 2015 IEEE Symposium on Security and PrivacyThis paper presents Riposte, a new system for anonymous broadcast messaging. Riposte is the first such system, to our knowledge, that simultaneously protects against traffic-analysis attacks, prevents anonymous denial-of-service by malicious clients, ...
An empirical analysis of factors influencing users' adoption and use of mobile services in China
This study examines factors that influence users' adoption of mobile services. Using data collected from mobile phone users in China, we compare adopters' and non-adopters' perceptions on mobile services using a general model. Structural equations ...
Comments