ABSTRACT
In this paper we wish to contribute to the recent ICT-design for and reflection of the application field of residential care homes. In doing so, the contribution of the paper is twofold: we wish to highlight some aspects of the every-day life of institutionalized elderly people - trust, sociality, and memory - which not only provoke reflection on design ideas but also on the socio-technical nexus in which design for the elderly has to take place. This domain, we suggest, is one where the 'parachuting in' of technology is unlikely to prove successful, for reasons we examine below. Further, we suggest that design for and with the elderly carries with it some specific problems. We illustrate our methodological reflections by means of an ongoing empirical research project which aims at the development of a large-screen display for a residential care home.
- Bengtson, V. L., Silverstein, M., and Putney, N. Handbook of theories of aging. Springer, 2009.Google Scholar
- Blythe, M., Wright, P., Bowers, J., et al. Age and experience: ludic engagement in a residential care setting. Proc. DIS 2010, ACM (2010), 161--170. Google ScholarDigital Library
- Bohlmeijer, E. Reminiscence and depression in later life (Dissertation) 2007. http://dare.ubvu.vu.nl/bitstream/1871/12886/2/proefschrift_reminiscence_and_depression_in_later_life.pdf (15.09.2011)Google Scholar
- Campbell, F. K. Contours of ableism: The production of disability and abledness. Palgrave Macmillan, 2009.Google ScholarCross Ref
- Clarkson, J. Inclusive design: design for the whole population. Springer, 2003.Google Scholar
- Coleman, G. W., Gibson, L., Hanson, V. L., Bobrowicz, A., and McKay, A. Engaging the disengaged: how do we design technology for digitally excluded older adults? Proc. DIS 2010, ACM (2010), 175--178. Google ScholarDigital Library
- Crabtree, A., Hemmings, T., Rodden, T., et al. Designing with care: Adapting cultural probes to inform design in sensitive settings. Proc. OZCHI 2003, 4--13.Google Scholar
- Crabtree, A., Rodden, T., and Benford, S. Moving with the times: IT research and the boundaries of CSCW. Journal Computer Supported Cooperative Work 14, 3, (2005), 217--251. Google ScholarDigital Library
- Duh, H. B.-L., Do, E. Y.-L., Billinghurst, M., Quek, F., and Chen, V. H.-H. Senior-friendly technologies: interaction design for senior users. Ext. Abstracts CHI 2010, ACM (2010), 4513--4516. Google ScholarDigital Library
- Eaton, S. C. Eldercare in the United States: Inadequate, Inequitable, but Not a Lost Cause. Feminist Economics 11, 2 (2005), 37--51.Google ScholarCross Ref
- Frost D. and Durrant J. Teachers as Leaders: exploring the impact of teacher-led development work. School Leadership and Management 22, 2 (2002), 143--161.Google ScholarCross Ref
- Gaver, B., Dunne, T., and Pacenti, E. Design: Cultural probes. interactions 6, (1999), 21--29. Google ScholarDigital Library
- Gilleard, C. J. and Higgs, P. Cultures of ageing: self, citizen, and the body. Pearson Education, 2000.Google Scholar
- Goffman, E. The Presentation of Self in Everyday Life. Anchor, 1959.Google Scholar
- Harper, D. Talking about pictures: a case for photo elicitation. Visual Studies 17, 1 (2002), 13--26.Google ScholarCross Ref
- Harper, R., Randall, D., Smyth, N., Evans, C., Heledd, L., and Moore, R. The past is a different place: they do things differently there. Proc. DIS 2008, ACM (2008), 271--280. Google ScholarDigital Library
- Ijsselsteijn, W., Nap, H. H., Kort, Y. de, and Poels, K. Digital game design for elderly users. Proc. Future Play 2007, ACM (2007), 17--22. Google ScholarDigital Library
- Li, L. W. and McLaughlin, S. J. Caregiver Confidence: Does It Predict Changes in Disability Among Elderly Home Care Recipients? The Gerontologist (2011).Google Scholar
- Lindley, S. E., Randall, D., Sharrock, W., Glancy, M., Smyth, N., and Harper, R. Narrative, memory and practice: tensions and choices in the use of a digital artefact. Proc. British HCI, (2009), 1--9. Google ScholarDigital Library
- Massimi, M., Baecker, R. M., and Wu, M. Using participatory activities with seniors to critique, build, and evaluate mobile phones. Proc. ACM SIGACCESS 2007, ACM (2007), 155--162. Google ScholarDigital Library
- Newell, A., Arnott, J., Carmichael, A., and Morgan, M. Methodologies for involving older adults in the design process. Proceedings of the 4th international conference on Universal access in human computer interaction:coping with diversity, (2007), 982--989. Google ScholarDigital Library
- Newell, A. F. and Gregor, P. User sensitive inclusive design; in search of a new paradigm. Proc. Universal Usability 2000, ACM (2000), 39--44. Google ScholarDigital Library
- Norris, P. Digital Divide: Civic Engagement, Information Poverty, and the Internet Worldwide. Cambridge University Press, 2001. Google ScholarDigital Library
- Piper, A. M., Campbell, R., and Hollan, J. D. Exploring the accessibility and appeal of surface computing for older adult health care support. Proc. CHI 2010, ACM (2010), 907--916. Google ScholarDigital Library
- Räsänen, M. and Nyce, J. M. A new role for anthropology?: rewriting "context" and "analysis" in HCI research. Proc. NordiCHI 2006, ACM (2006), 175--184. Google ScholarDigital Library
- Roberts, S. The Fictions, Facts and Future of Older People and Technology. ILC-UK, 2009.Google Scholar
- Robichaud, L., Durand, P. J., Bédard, R., and Ouellet, J. P. Quality of life indicators in long term care: Opinions of elderly residents and their families. Canadian Journal of Occupational Therapy 73, 4 (2006), 245--251.Google ScholarCross Ref
- Rohde, M. Integrated organization and technology development (OTD) and the impact of socio-cultural concepts: a CSCW perspective. http://rudar.ruc.dk/handle/1800/3112 (15.10.2011)Google Scholar
- Rosowsky, E. Ageism and Professional Training in Aging: Who Will Be There To Help? Generations 29, 3 (2005), 55--58.Google Scholar
- Shura, R., Siders, R. A., and Dannefer, D. Culture Change in Long-term Care: Participatory Action Research and the Role of the Resident. The Gerontologist 51, 2 (2011), 212--225.Google ScholarCross Ref
- Stark, A. Warm Hands in Cold Age - On the Need of a New World Order of Care. Feminist Economics 11, 2 (2005), 7--36.Google ScholarCross Ref
- Stolk, R. P., Hutter, I., and Wittek, R. P. M. Population ageing research: a family of disciplines. European Journal of Epidemiology 24, 11 (2009), 715--718.Google ScholarCross Ref
- Suchman, L. A. Plans and situated actions: the problem of human-machine communication. Cambridge University Press, 1987. Google ScholarDigital Library
- Svensson, M. S. and Sokoler, T. Ticket-to-talk-television: designing for the circumstantial nature of everyday social interaction. Proc. NordiCHI 2008, ACM (2008), 334--343. Google ScholarDigital Library
- Thomas, W. H. Life Worth Living: How Someone You Love Can Still Enjoy Life in a Nursing Home - The Eden Alternative in Action. Vanderwyk & Burnham, 1996.Google Scholar
- Timonen, V. and O'Dwyer, C. Living in Institutional Care: Residents' Experiences and Coping Strategies. Social Work in Health Care 48, (2009), 597--613.Google ScholarCross Ref
- Warschauer, M. Technology and Social Inclusion: Rethinking the Digital Divide. MIT Press, 2003. Google ScholarDigital Library
- Yeunsook Lee, Z. Zenn Bien, Mounir Mokhtari, et al. ed. Aging Friendly Technology for Health and Independence: 8th International Conference on Smart Homes and Health Telematics, ICOST 2010, Seoul, Korea. Springer, Berlin, 2010. Google ScholarDigital Library
Index Terms
- ICT-development in residential care settings: sensitizing design to the life circumstances of the residents of a care home
Recommendations
Practice-based Design of a Neighborhood Portal: Focusing on Elderly Tenants in a City Quarter Living Lab
CHI '15: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing SystemsThis paper contributes to the current discourse on practice-based research in HCI paying particular attention to the overall temporal and situational conditions which frame an R&D project. We present a Living Lab study situated in an arbitrary ...
Enriching Everyday Lived Experiences in Dementia Care
TEI '22: Proceedings of the Sixteenth International Conference on Tangible, Embedded, and Embodied InteractionResearch in HCI is increasingly investigating the role of technology in supporting meaningful and social activities to enhance the lived experiences of people with dementia. However, to further enrich the daily experiences in care, more insight is needed ...
Preliminary Based Service Evaluation for Elderly People and Healthcare Professionals in Residential Home Care Units
ICDS '08: Proceedings of the Second International Conference on Digital SocietyThis article reports the first step of a human factor evaluation process based on user needs analysis. Our goal is to design assistive services dedicate to elderly people living along with healthcare professionals in residential home care units in ...
Comments