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Neue Formen der Zusammenarbeit

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Human Factors

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Neue Formen der Zusammenarbeit umfassen Raum und Zeit übergreifende, in der Regel computerunterstützte Kooperation und Koordination zwischen Disziplinen, Organisationen und Kulturen (Holman, Wall, Clegg, Sparrow & Howard, 2003). In den letzten 10 Jahren sind dazu eigenständige Forschungsbereiche entstanden, in denen Effekte von computervermittelter Kommunikation, Videokonferenzen, Telearbeit und virtuellen Teams eingehend im Labor und in der Praxis untersucht worden sind. Meist geht es dabei um Systemgestaltung, Zufriedenheit und Effektivität der Beteiligten, nur sehr selten wird Sicherheit thematisiert. Neue Formen der Zusammenarbeit können Sicherheit unterstützen, indem sie Unterstützung und Koordination an schwerzugänglichen Orten ermöglichen. Doch sie lösen nicht alle Probleme, die beim Arbeiten in Gruppen auft reten können (▸ Kap.7), und schaffen bisweilen auch neue Probleme, wenn die Technologie nicht die Aufgabe angemessen unterstützt oder zu Unklarheiten in der Organisation führt.

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Lauche, K. (2008). Neue Formen der Zusammenarbeit. In: Badke-Schaub, P., Hofinger, G., Lauche, K. (eds) Human Factors. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-72321-9_11

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