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01.05.2012 | Konzepte | Ausgabe 4/2012

Notfall +  Rettungsmedizin 4/2012

The Norwegian Medical Dispatch System and the Norwegian Index for Emergency Medical Dispatch

Zeitschrift:
Notfall + Rettungsmedizin > Ausgabe 4/2012
Autor:
MD K. Lexow

Abstract

Background

The Norwegian Medical Dispatch System is a national medical, organizational, and technical system handling all medical emergency calls whether routed directly into one of 19 large hospital-based dispatch centres or received initially by one of the many smaller community-based medical centres.

Methods

All calls using the national medical emergency telephone number 1-1-3 are automatically routed to the nearest hospital-based dispatch centre. When the caller assumes that the situation is not really urgent or dangerous, he can choose to contact the local community-based medical centre by an ordinary eight digit telephone number.

Conclusion

There is close cooperation between the 19 hospital-based dispatch centres and the smaller community-based medical centres. One of the objectives for the Norwegian Index for Emergency Medical Dispatch is to regulate how this co-operation works and also to indicate which emergencies should be handled locally or by one of the specialized hospital-based dispatch centres, respectively.

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