The practice of emergency medicine/concepts
Debriefing in the Emergency Department After Clinical Events: A Practical Guide

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One vital aspect of emergency medicine management is communication after episodes of care to improve future performance through group reflection on the shared experience. This reflective activity in teams is known as debriefing, and despite supportive evidence highlighting its benefits, many practitioners experience barriers to implementing debriefing in the clinical setting. The aim of this article is to review the current evidence supporting postevent debriefing and discuss practical approaches to implementing debriefing in the emergency department. We will address the who, what, when, where, why, and how of debriefing and provide a practical guide for the clinician to facilitate debriefing in the clinical environment.

Section snippets

Case Study

You are working in the emergency department (ED) and a mother rushes in screaming with her pale child. The child is taken to the resuscitation room, intubated, and transferred to intensive care. Your resident asks whether the team should debrief. You have debriefed in simulation but never after an actual resuscitation. You decide to conduct a debriefing. What does debriefing in the clinical setting entail and where should you and your team begin?

Why?

The function of debriefing is to identify areas of optimal and suboptimal performance and then determine ways to improve future team performance. The ultimate focus of debriefing should not be on blaming individuals but on taking a look at all available facts and perspectives that will help improve processes and patient outcomes. The quality of future performance can potentially be improved by incorporating a number of quality improvement processes into the debriefing (Table 2).

For individuals

What Clinical Events Should Trigger a Debriefing in the ED?

Simulation-based education typically includes a structured debriefing, with learning objectives based on the nature of the simulation.11, 19, 20, 21, 22 Conversely, in the ED, the nature and timing of critical events are unpredictable, making the trigger for debriefing a complex decision process.13 Standardization of which clinical events to debrief can enable team members to anticipate a debriefing, align departmental goals, and increase debriefing frequency.

Selection of the appropriate

Debriefing Participants

Who should participate in the debriefings? All team members who actively participated in the clinical event should be invited to participate in the debriefing.26 In the study by Mullan et al,5 multiple team members were often present, including the physician leader (98%), primary nurse (95%), respiratory therapist (83%), secondary nurse (83%), charge nurse (81%), and resident (70%); other members included pharmacists, social workers, translators, and patient advocates. Participation by all team

How?

Debriefing should include a friendly atmosphere, open-ended questions, honest dialogue, and identification of behaviors or perceptions that lead to improved outcomes.1 Postevent debriefing literature is scant compared with the simulation literature. Although similar theories may apply to both, there are unique aspects to debriefing in each setting that are still being worked out.5, 7, 8, 11, 16, 21, 30, 33, 34 Careful selection of the appropriate debriefing method(s) should be considered when

When?

Finding the time to debrief is often challenging. The timing of debriefing has been classified with temperature adjectives, termed “hot” (immediately after the event), “warm” (minutes to hours after an event), and “cold” (days to weeks after an event) debriefings.52 When feasible, some form of debriefing should be conducted as soon as possible after an event.23 Advantages of hot and warm debriefings are that the entire team is usually available, a greater variety of clinical staff is typically

Where?

With most ED space already designated for 1 or more functions, finding an ideal location to debrief events can be challenging.27, 53, 54 The value of debriefing in the space where an event occurred will depend on the objectives of the debriefing. Debriefing in the actual space helps teams to evaluate factors that may otherwise be missed by debriefing in a separate space, including the setting, resources, and processes of an event.55 Also, a team can practice technical skills with the same

Postdebriefing

Documentation of key findings and discussion points raised in a debriefing can help with follow-up and promote accountability in a clinical debriefing program.26 Whatever recording method is used (eg, paper, video), it should coordinate with existing quality improvement processes. The recording methods should also be reviewed with the hospital’s medicolegal team to ensure that proper safeguards are in place to protect teams from medicolegal liabilities. Without such protections, teams might

Conclusions

Although the clinical environment is more chaotic than a classroom setting, there are unique learning opportunities in the clinical setting. Structured debriefing can help teams to improve future clinical care and is an important tool for emergency physicians to have in their management toolbox to help them run a successful ED. This article serves as a practical guide to help practitioners start debriefing after clinical events and help stakeholders to initiate debriefing programs in their ED.

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    Supervising editor: Daniel A. Handel, MD, MPH

    Funding and support: By Annals policy, all authors are required to disclose any and all commercial, financial, and other relationships in any way related to the subject of this article as per ICMJE conflict of interest guidelines (see www.icmje.org). The authors have stated that no such relationships exist.

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