Abstract
The introduction of social assistive robots is a promising approach to enable a growing number of elderly people to continue to live in their own homes as long as possible. Older people are often an excluded group in product development; however this age group is the fastest growing segment in most developed societies. We present a participatory design approach as a methodology to create a dialogue with older people in order to understand the values embodied in robots. We present the results of designing and deploying three participatory workshops and implementing a subsequent robot mock-up study. The results indicate that robot mock-ups can be used as a tool to broaden the knowledge-base of the users’ personal goals and device needs in a variety of ways, including supporting age-related changes, supporting social interaction and regarding robot aesthetic. Concerns that robots may foster inactivity and laziness as well as loss of human contact were repeatedly raised and must be addressed in the development of assistive domestic robots.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Bandura, A.: Perceived self-efficacy in cognitive development and functioning. Educational Psychologist 28(2), 117–148 (1993)
Bijker, W.E.: Social Construction of Technology. Wiley Online Library (2009)
Buchenau, M., Suri, J.F.: Experience prototyping. In: Proceedings of the 3rd Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, pp. 424–433. ACM (2000)
Carroll, J.M.: Making use: scenario-based design of human-computer interactions. MIT Press (2000)
Dunne, A., Raby, F.: Design noir: The secret life of electronic objects. Birkhäuser (2001)
Frennert, S., Östlund, B., Eftring, H.: Would Granny Let an Assistive Robot into Her Home? In: Ge, S.S., Khatib, O., Cabibihan, J.-J., Simmons, R., Williams, M.-A. (eds.) ICSR 2012. LNCS, vol. 7621, pp. 128–137. Springer, Heidelberg (2012)
Gitlin, L.N., Schemm, R.L., Landsberg, L., Burgh, D.: Factors predicting assistive device use in the home by older people following rehabilitation. Journal of Aging and Health 8(4), 554–575 (1996)
Graneheim, U.H., Lundman, B.: Qualitative content analysis in nursing research: Concepts, procedures and measures to achieve trustworthiness. Nurse Education Today 24(2), 105–112 (2004)
Gunter, B.: Understanding the older consumer: The grey market. Routledge (2012)
Koskinen, I., Zimmerman, J., Binder, T., Redstrom, J., Wensveen, S.: Design Research Through Practice: From the Lab, Field, and Showroom. Morgan Kaufmann (2011)
Krippendorff, K.: Principles of Design and a Trajectory of Artificiality. Journal of Product Innovation Management 28(3), 411–418 (2011)
Kujala, S.: User involvement: a review of the benefits and challenges. Behaviour & Information Technology 22(1), 1–16 (2003)
Löwgren, J., Stolterman, E.: Thoughtful interaction design: A design perspective on information technology. MIT Press (2004)
McCarthy, J., Wright, P.: Technology as experience. Interactions 11(5), 42–43 (2004)
Schön, D.A.: The reflective practitioner: How professionals think in action, vol. 5126. Basic books (1983)
Östlund, B.: Images, users, practices: senior citizens entering the IT-society, vol. 1999, p. 9 (1999)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Frennert, S., Eftring, H., Östlund, B. (2013). Older People’s Involvement in the Development of a Social Assistive Robot. In: Herrmann, G., Pearson, M.J., Lenz, A., Bremner, P., Spiers, A., Leonards, U. (eds) Social Robotics. ICSR 2013. Lecture Notes in Computer Science(), vol 8239. Springer, Cham. https://doi.org/10.1007/978-3-319-02675-6_2
Download citation
DOI: https://doi.org/10.1007/978-3-319-02675-6_2
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-02674-9
Online ISBN: 978-3-319-02675-6
eBook Packages: Computer ScienceComputer Science (R0)